Terms & Conditions
ship Internationally! Shipping is done via airlines. It depends
on which airline we have to use that is most convenient to
you and the destination airport. We ship weekly from Indianapolis
or Chicago O'Hare' airport which covers very good connections
throughout the United States and abroad. Smaller animals range
from about $120 to $170 per crate. We can typically ship multiple
animals of the same species in one crate and the shipping
will remain the same. We will advise you prior to processing
your order what the actual shipping rates will be. All shipping
rates include a re-usable kennel and the cost of a Veterinarian
issued Health Certificate.
will ship your animals when you are ready to receive them.
We do, however, ask that you have all your equipment, feed
and setup before we ship. This ensures us that they will have
adequate housing upon arrival. Prior to shipping, we will
e-mail you with your airway bill number and flight confirmation.
We usually do this a day or two before shipping in order to
receive a reply from you indicating you have the flight information
and are available to receive your animals. In the case of
International shipments additional paper work is involved
and extra costs and time will be necessary. If we do not have
confirmation that your aware of the ship dates, we will not
ship. It is important to us that everything be coordinated
well for the safety of the animals and your convenience. Special
shipping or handling requirements will be quoted as required.
ship our baskets and other dry goods via airborne express
or United Parcel Service. Currently we are offering free shipping
for orders over $25.00 does not include applicable taxes and
offer a 48-hour guarantee on all animals. This gives you sufficient
time to take them to your veterinarian. We guarantee that
the animals we sell are in good health and free from congenital
problems. If you ever have a problem, RATKATEER RODENTRY will
replace the animal or refund the purchase price at our discretion.
This guarantee does not include accidents, negligence, stress,
improper diet, or any treatable communicable illnesses. If
you believe you have received an animal with a congenital
defect, we must ask that you provide us with a veterinarian
affidavit of how the animal died and what caused the illness.
For us to be able to honor our guarantee, you must take the
animal to your local vet for a check up within the first 3
days you have the animal. We urge that you do this in any
event for the good of the animal. We also reserve the right
to have our vet correspond with the diagnosing veterinarian
prior to honoring the guarantee. We take great pride in the
health and temperament of our animals.